In this course, you learn about custom Chat Agents which are specialized AI assistants you configure with specific expertise, a defined persona, and access to your own reference documents and Spaces. Unlike My Assistant (general-purpose), a Custom Agent is laser-focused on a domain you define.
By the end of this course, you will be able to implement chat agents so your team will have consistent, on-brand answers to common questions available 24/7 without relying on the availability of your most experienced colleagues.